Hivemanager.io Review: Is This Massage Clinic Software Worth It?
Most massage clinic owners I talk to are running their business on three or four different tools duct-taped together — a booking widget, a separate SOAP note app, a spreadsheet for revenue, and a reminder service on top. Hivemanager.io is built specifically to replace that stack for massage therapists and clinic owners, and I went through its site and pricing page in detail to see if it holds up.
What Is Hivemanager.io?
Hivemanager.io is practice management software built specifically for massage clinics — covering online booking, payments, SOAP notes, and automated reminders. It grew out of Athlete's Choice Massage, a real multi-location clinic in Edmonton, whose owners got frustrated stitching together booking systems, SOAP note tools, form builders, and spreadsheets that never worked together, and built their own solution instead.
Core Features
Online Booking
Clients can book appointments 24/7 without calling in, while clinic owners keep full control over schedules, buffer times, and availability.
Payments & Invoicing
Collect deposits, charge no-shows, and send invoices, with every dollar tracked automatically through a Stripe integration.
SOAP Notes
Structured clinical notes designed to take under two minutes, with templates for your most common session types.
Automated Reminders
SMS and email reminders go out automatically to cut down no-show rates without any manual follow-up.
Business Reports
A dashboard for revenue, retention, and booking trends, plus (on the multi-provider plan) revenue and utilization reporting broken down by therapist.
Client Records
Full client history, digital intake forms, health notes, and preferences all stored in one place, alongside gift certificates, session packages, memberships, and waitlist management.
Pricing
Hivemanager.io's pricing model is built around a "price lock" promise: the rate you sign up at is the rate you keep permanently, even if the company raises prices for new customers later. There are no per-booking fees and no contracts — it's month-to-month and cancels any time.
- Solo therapist — $35/month: every feature included, all-in on one flat rate that never increases for you, 14-day free trial.
- Multi-provider clinic — $15/bookable therapist/month: add therapists as your clinic grows, each locked at the rate when added; support/front-desk staff logins are always free. Example tiers shown on their pricing page: 2 therapists = $30/mo, 4 therapists = $60/mo, 8 therapists = $120/mo.
Both tiers include the same full feature set — online booking, Stripe payments/invoicing, SOAP notes, automated SMS/email reminders, client records, digital intake forms, business reporting, gift certificates, session packages/memberships, waitlist management, and access to their public Ideas Board where customers vote on the product roadmap. Hivemanager.io does not take a percentage of your session revenue — you keep 100% of it and pay only the flat monthly fee.
What Real Users Say
Hivemanager.io is rated 5.0 on Trustpilot. Direct quotes from their site:
"I can confirm it's super intuitive to use and easy for people booking online. I've used Jane and Healthquest previously and Hive just has way less noise for the user. Plus, they have implemented features I've requested." — Sydney Dick, RMT, Canada
"As a clinic owner, I've tried multiple software platforms, but nothing compares to this one. Scheduling, SOAP notes, payments, and client communication are all streamlined in one place, saving me hours every week." — Nicole Bablitz-Parker, Clinic owner, Canada
"Everything is laid out in an easy intuitive way, no guessing or getting lost in the booking weeds. It rolls up what used to be 3–4 programs into a complete package, and saves a lot of time and money." — Real Tetrault, Multi-year user, Canada
Pros and Cons
Pros
- Purpose-built for massage clinics rather than a generic scheduling tool retrofitted for the industry
- Price-lock guarantee — your rate never increases even as new features and pricing tiers roll out
- No per-booking fees or revenue cut — flat monthly subscription only
- Support and front-desk staff logins are always free, even on the multi-provider plan
- All-in-one: booking, payments, SOAP notes, reminders, reporting, and client records in a single system
- Strong 5.0 Trustpilot rating with named, verifiable clinic-owner testimonials
- 14-day free trial with no setup fees or contracts
Cons
- Niche-specific to massage therapy clinics, so it won't fit other wellness or medical practice types
- Per-therapist pricing on the multi-provider plan can add up for larger clinics with many bookable staff
- As a newer, smaller platform, its integration and app ecosystem is narrower than larger incumbents like Mindbody or Vagaro
FAQ
How much does Hivemanager.io cost?
Solo therapists pay $35/month with every feature included. Multi-provider clinics pay $15/month per bookable therapist (e.g., $30/mo for 2 therapists, $60/mo for 4, $120/mo for 8), with support staff always free.
What does "price locked" mean?
The price you sign up at is the price you keep permanently. If Hivemanager.io raises prices for new customers later, your existing rate does not change — not in year two, not ever.
Is there a free trial?
Yes, Hivemanager.io offers a 14-day free trial with full access so you can set up your clinic and run real bookings before deciding.
Does Hivemanager.io take a cut of my bookings?
No. You keep 100% of your session revenue — there are no per-booking fees or percentage-of-revenue charges, only the flat monthly subscription.
Are there contracts or setup fees?
No. It's month-to-month with no setup fees and no contracts, so you can cancel any time.
Final Verdict
Hivemanager.io stands out because it was built by actual clinic operators solving their own operational headaches, not a generic scheduling company entering a new vertical. The price-lock model is a genuinely rare commitment in SaaS pricing, and bundling booking, payments, SOAP notes, and reminders into one flat-rate tool removes the "six tools duct-taped together" problem a lot of massage clinics deal with. If you're a solo therapist or small clinic tired of juggling separate booking, notes, and payment systems, the 14-day free trial makes it a low-risk way to see if it fits your workflow.
Try Hivemanager.io's massage clinic software free →
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